Top 5 Questions to Ask Before Hiring an Office Cleaning Service

Keeping an office clean and tidy is essential for maintaining a healthy and productive work environment. However, with so many office cleaning services available, choosing the right one can be a daunting task. To ensure that you hire a reliable and professional cleaning service, there are several key questions that you should ask before making a decision. In this article, we will discuss the top 5 questions to ask before hiring an office cleaning service.

  1. What Services Do You Offer?

The first question you should ask is what cleaning services the company offers. It’s essential to ensure that the services offered align with your office’s cleaning needs. Some office cleaning companies offer a full range of services, including dusting, vacuuming, mopping, restroom cleaning, and trash removal. Others may only provide basic cleaning services, leaving you to handle more complex tasks such as window cleaning, carpet cleaning, and deep cleaning.

It’s also essential to know how frequently the cleaning company will come to your office. Some companies offer daily, weekly, or bi-weekly cleaning services, while others offer one-time cleaning services. Be sure to select a cleaning company that can meet your office’s cleaning needs, frequency, and schedule.

2. What is Your Experience and Reputation?

Before hiring an office cleaning service, it’s important to do your research and ask about their experience and reputation. Find out how long the company has been in business and the types of clients they have served. You can also ask for references from current or previous clients.

A reputable office cleaning company should be fully licensed and insured. They should also have well-trained and background-checked employees who have the necessary skills and experience to clean your office thoroughly. When hiring a cleaning company, be sure to choose one that has a proven track record of delivering high-quality services.

3. What Cleaning Products Do You Use?

It’s essential to ask the cleaning company about the cleaning products they use to ensure that they are safe for your employees and the environment. Some cleaning products may contain harmful chemicals that can cause allergic reactions or respiratory problems.

Ask the cleaning company if they use eco-friendly cleaning products or if they have a green cleaning program. Green cleaning programs use cleaning products that are environmentally friendly and non-toxic, making them safe for both your employees and the environment. Choosing a cleaning company that uses green cleaning products is a great way to show your commitment to sustainability.

4. What Are Your Pricing and Payment Options?

When it comes to hiring an office cleaning service, pricing is a crucial factor to consider. Ask the cleaning company for a detailed estimate of the cost of their services. It’s important to ensure that the pricing is transparent and that there are no hidden costs.

Also, ask about the payment options. Some cleaning companies require payment upfront, while others offer flexible payment plans. Be sure to choose a cleaning company that offers payment options that work best for your business.

5. What is Your Customer Service Like?

The level of customer service offered by the cleaning company is another crucial factor to consider. A professional and reliable cleaning company should have excellent customer service. They should be responsive to your needs, answer your questions promptly, and be willing to address any concerns or issues that arise.

You can gauge the level of customer service by how the cleaning company responds to your initial inquiry. Do they respond promptly, and are they willing to answer all of your questions? Also, consider reading online reviews or asking for references to get a better understanding of their customer service.


Hiring an office cleaning service is an essential step in maintaining a clean and healthy work environment. Before making a decision, it’s important to ask the right questions to ensure that you select a reliable and professional cleaning company.

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